top of page

SHIPPING AND RETURNS

Shipping Policy

• All items are handmade in Tasmania.

• Orders are usually dispatched within 2–4 business days.

• Shipping times may vary depending on your location.

• Once your order has been shipped, you will receive a confirmation email.

Return & Exchange Policy

Because our products are custom-made, we do not accept returns or exchanges for change of mind.

 

However, if there is an issue with your order (such as damage or a manufacturing fault), please contact us within 48 hours of receiving your item, and we’ll work with you to find a solution.

bottom of page